Shipping policy

Ondine offers complimentary standard ground shipping to addresses within the United States for orders over $200.

All domestic orders will be shipped within 48 hours of order placement. 

Once your order has been shipped you will receive a tracking number, so you can follow your product.

Transit times in the U.S. can vary depending on your location, but orders should arrive in 2-5 business days once shipped.

We use third-party shipping providers. We are not responsible for lost, held, or damaged packages during transit. Please directly reach out to the shipping courier if any of these issues occur with your order.

Please contact us at info@myondine.com if you have any questions about your order.

At this time, we do not ship internationally but we are working on it!